Jazz Pharmaceuticals Careers

Jodi Goodenough has worked in the pharmaceutical industry for 5 years (3 years at Jazz). Her initial role here was Executive Assistant to Mike Miller (Executive Vice President, US Commercial). Yearning to learn something new, she assumed the role of Manager, Meeting Services in the US Commercial Team, where she reported to Patty Hammill, Executive Director, Commercial Services.
With a "fear nothing except to waste the moment" spirit, and a belief she could make a difference every day, she has turned the ordinary into the extraordinary!

JazzNet recently caught up with Jodi and asked her a few questions:
Q: What do you like best about your current job? Why?
A: Meeting Services in Commercial Operations has provided me with the opportunity to work with all three business units (Sleep, Hematology/Oncology, Pain) and Market Access in achieving their goals and objectives and to collaborate with the teams to create meetings that will be impactful, meaningful, filled with knowledge and tools that will ultimately touch our patients. I enjoy being creative, helping my colleagues, and learning about our products and patients. I come to work every day feeling so lucky to be doing what I am passionate about, which in part is planning, researching, helping others, executing, adapting to change, and being challenged.
Q: What does career development mean to you? How has your role/position developed since you first joined the company?
A: I believe it is up to me to identify when and how I want to develop my career. Every day presents a chance to learn something new, to better my skills and to improve performance. Enlisting my manager, Patty Hammill, and peers for advice is important in helping to sharpen my focus on delivering excellence.
Q: Who or what has been the most meaningful contributor to your development (i.e., manager, education, mentor, project…)? How so?
A: Mike Miller for providing me the opportunity to test and challenge my skills. His willingness to teach and his patience were invaluable. He inspired me to figure out tasks on my own and work through projects that at the time seemed impossible. His guidance has provided me with the thirst to learn and move to heights I had no idea I could achieve. His transparency, approachability and his passion for our patients and his team is something to be admired. He is truly a leader in every sense of the word.
Patty Hammill has also been an inspiration to me. Every time I sit down with her I learn a wealth of information. She is incredibly supportive and enjoys teaching and sharing her knowledge of the business. She inspires me to look at things through different lenses and approach ideas and issues with a wide view to insure successful outcomes.
Q: Please describe how one or more of Jazz's Core Values are embodied by your role here.
A: It is difficult to pick just one core value. I believe that all five of the Jazz Core Values embody my role. If I had to pick one I would say PASSION – I am so lucky that I come to work to do what I love. I have always believed that you should do what you love and you will always be successful. My passion for what I do will bring about my Pursuit of Excellence, the excitement for collaboration, the importance of integrity, and the willingness to embrace innovation.
Q: What has been your biggest challenge as you've grown in your career? How did you overcome it?
A: Having the courage and confidence to learn something new! I overcame it with experience; sometimes falling short…re-accomplishing until I succeeded.
Q: What advice would you offer to fellow Jazzicians who are looking to grow in their careers?
A: Never be complacent. Conquer what puts you outside of your comfort zone and be prepared to take on the next challenge.
Q: Complete the following sentence: "My personal mantra is…"
A: Enthusiasm, energy & attitude will make me successful in whatever I do.
Q: Fill in the blank: "My colleagues would be surprised to know that…"
A: I was a stay at home mom for 22 years. I re-started my professional career 5 years ago. Thank you Mike Miller for giving me the opportunity.
Q: Fill in the blank: "When I am not at work, my favorite pastime is…"
A: Waterskiing/wakeboarding being with my family, paddle boarding, or just hanging out in our boat.
Q: Fill in the blank: "My favorite quotation is…"
A: "You have to trust in something -- your gut, destiny, life, karma, whatever. This approach has never let me down, and it has made all the difference in my life."
– Steve Jobs
"I hear and I forget. I see and I remember. I do and I understand."
– Confucius
Q: Is there anything else you'd like your colleagues to know? Anything I haven't asked about that you feel we should include?
A: I'd like Jazzicians to know I'm "Giddy" about working for Jazz, I believe deeply in Jazz's Core Values, and I love the people/culture.
"Having the Courage and Confidence to Learn Something New" can truly turn the ordinary into the extraordinary, whether it be a different approach to selling (if you're a Field Specialty Sales Consultant), or a different approach to accomplishing a task (be it in the Field, or working Remote / at a Home Office). Competing against your own potential to make a difference every day is the best way to grow your value and yourself. Don't just have an idea or a dream, implement it! Watch and learn, adapt and apply, and "fear nothing except to waste the moment!"

Mentor's Corner
JazzNet also caught up with Jodi's Mentors, Mike Miller and Patty Hammill and asked a few questions:

Bruno Fermino has worked in the pharmaceutical industry for just two short years. However, during this time his enthusiasm for learning and perfection has taken him from consulting with Information Technology to Manager of Channel Operations for Jazz Pharmaceuticals. Here’s more about his interesting journey.
Q: How long have you been with Jazz Pharmaceuticals? What was your initial role? What is your current position?
A: I have been a full time employee at Jazz Pharmaceuticals for two years. I started as an IT consultant providing remote support to the sales force, and I am currently Manager of Channel Operations (formerly known as Trade a
Q: What do you like best about your current job? Why?
A: I really like knowing that I play a part in ensuring that patients are receiving life-saving products. As manager of Channel Operations, my team and I, in collaboration with other groups, develop distribution strategies and design channels that have a direct impact on how patients receive their medication. The distribution team determines which channels our products will travel through to make sure that our medications get to patients as quickly and effectively as possible. Making a difference in patients’ lives makes my job more meaningful.
Q: What does career development mean to you? How has your role/position developed since you first joined the company?
A: Career development is about the steps we take to enhance our career growth. For me, it has been about not being afraid to try something new. I grew up in Brazil before moving to the US, and have since found myself moving to several states. I originally started at Jazz in January of 2012, as an IT consultant in Minnesota. Four months later, I moved to Palo Alto for a position with the on-site JazzSupport team. A year after that, I moved to Philadelphia to become the IT point person on-site here. In July of 2015, I made a big jump to Trade and Distributions for a six-month temporary position; and, by December 2015, I was hired full time as a Senior Specialist Contracting and Public Health Services Compliance in Trade and Distribution. Most recently, in March 2017, I was promoted to Manager of Channel Operations. Working in different positions and at different sites has given me the opportunity to engage with several departments and to create many meaningful and professional relationships at Jazz.
Q: Who or what has been the most meaningful contributor to your development? How so? 
A: Both Michele Taylor and Chad Pulliam have had an impact on my career and development here at Jazz. Because I am new to pharmaceuticals and to Trade and Distribution, both Michele and Chad have given me stretch assignments as a way to learn new concepts. Every assignment or project is different; and, because I learn by doing, each has been very important for my development. As the head of Channel and Contract Operations team, Michele saw something in me and took the chance in hiring me from an IT position. Through her coaching, I have learned to approach situations differently, and developed more confidence to learn and grow in my current role. In fact, she has encouraged me to further my formal education outside of IT. Chad, my manager, inspires me to learn as much as I can from his expertise in Trade and his innovative approach to problem solving. Together, they have been a huge positive influence in my life and career. I am grateful to have been given the opportunity to learn new skills in a field that is much different than my professional training.
Q: What’s the best (most meaningful, must useful) feedback you’ve ever received" and why was it?
A: I was empowered to openly express my opinions and share my knowledge with coworkers by a simple statement from my manager, "You’re sitting at the table for a reason."
Q: What role has/have either your manager(s) or any internal staff development programs played in your career growth and development? Can you provide an example?
A: I have learned so much from my team, but I must say that it is Chad’s enthusiasm and knowledge in pharmaceuticals and distribution -- which he has shared not just with me but others -- that inspires me.
Q: Please describe how one or more of Jazz’s Core Values are embodied by your role here.
A: Passion. I find it very rewarding to be working with fellow Jazzicians that share an equal passion for ensuring that patients are receiving life-saving products during challenging supply times.
Q: “My colleagues would be surprised to know that…”
A: I am trilingual. My native language is Brazilian Portuguese. I also speak Spanish and, of course, English.
Q: "My favorite quotation is:…"
A: New Directions by Doris Warshay:
I want to travel as far as I can go,
I want to reach the joy that’s in my soul
And change the limitations that I know,
And feel my mind and spirit grow,
I want to live, exist, “to be”
And hear the truths inside of me.
Mentor's Corner
Chad Pulliam, Director Channel Operations
Q: You clearly played a role in Bruno’s growth at Jazz. What are the qualities in him that stood out to set him on that path toward career growth?
A: Bruno’s desire to learn and his pursuit of excellence are two qualities that stand out. Bruno is very dependable and is always looking for ways to increase his knowledge, experience and responsibility in his roles. He is always looking for ways to improve current processes to reduce the potential for issues. Also, he did not hesitate to reach out to people to let them know his desire to do something different within the company.
Q: What advice/insights would you offer to other Jazzicians who want to follow a similar career development path?
A: Proactively reach out to people. Bruno took responsibility for his own progression. He has made this happen for himself by proving himself and excelling at every challenge that has been put in front of him. He started with this company as a contractor and earned the trust and respect of people at Jazz. He also proved himself and established himself as a hard worker. He was offered a temporary full time position on the Channel Operations team and he took a risk in taking it as it was a career change. Since taking that role though, he really made it his own and has pushed himself to learn new things. What allowed it to all happen was his willingness to reach out to people and take his own career path into his own hands.
Q: What else would you like to tell us about Bruno?
A: Bruno is an amazing team player and a very hard worker. He always keeps the patients in mind. There have been numerous occasions when Bruno has worked late at night, weekends, and holidays to make sure that orders get shipped to the patients who need them. He consistently looks to improve himself and the work that he does. I often receive feedback from other cross functional teams that Bruno works with (and there are A LOT of them) singing his praises and telling me how easy, efficient and pleasant it is to work with him. Jazz and the Channel Operations team are very lucky to have him!

Chris Liddy has worked in the pharmaceutical industry for the past 15 years, ten of them with Jazz. Chris’s curious, optimistic nature has led him to an organic approach to his career development with Jazz, all by harboring thoughts of success in whatever role he takes on.

A few words from Chris’ Mentor/Area Business Director, Philip Thrower:
Q: You clearly played a role in Chris’s growth at Jazz. What are the qualities in him/her that stood out to set him on that path toward career growth?
A: As someone who has worked with Chris as his manager when he was an SSC and watched him take on new challenges in training, marketing and on to RSM, I will say he has given his BEST in each role and that led to his success.
Q: How long have you been with Jazz Pharmaceuticals? What was your initial role? What is your current position?
A: I joined Jazz in October2007 as a Specialty Sales Consultant (SSC) in Louisiana. I was hired to sell Xyrem® and Luvox CR®. I’ve held a couple of different positions between then and now: I worked as an SSC for three and half years, moved on to Field Training Specialist where I remained for 18 months, then on to Product Manager for Xyrem for almost three years. My current role is that of Regional Sales Manager for the Atlanta region.
Q: What do you like best about your current job? Why?
A: The impact on patients’ lives through our treatment options is tremendous. I love my team. They are passionate about helping patients but they go about things in individual ways. As a manager, I try to think from their perspective and recognize the skill and talents that they bring to the team. In addition, what I’ve learned is how United States Sleep affects the rest of the world, particularly Xyrem in Europe and soon JZP110. As for the "why?", I remain "curious" with questions in this role and I certainly don’t want to cut that short.
Q:What does career development mean to you?
A: My career development has had a more natural flow, organic feel, if you will. It’s been more about being curious and asking the question: "How do my skills connect to the larger organization?" I’m an optimist, I love what I do. I’m always trying to make the best of any situation. It’s easy to miss an opportunity when you focus too hard on just one destination. My focus has been what is ’near in sight,’ not ‘end in sight'.
Q: How has your role/position developed since you first joined the company?
A: My journey with Jazz has taken different pathways, starting with SSC/Senior SSC for three and a half years, Field Training Specialist for 18 months, then on to Product Manager for Xyrem for almost three years. I’ve been in my current role as RSM for the Atlanta region for two years.
As I look at the journey I have taken, the Senior SSC role was pivotal. As a senior SSC, I started to have visibility into the many functions that support the sales force. This combined with the impact and influence that I was starting to have within my region and area made this time both exciting and enriching.
Q: Who or what has been the most meaningful contributor to your development?
A: My development here at Jazz has been fostered by the corporate culture. No matter what position I have held, I have felt supported and that drives me to want to work. All of my managers have been generous and each of them have gone out of their way to help me develop. They have provided inspiration because they are so good and so driven themselves. I must say that Philip Thrower, Area Business Director has mentored me the most as I have worked with him in two different roles with Jazz.
Q: What role has/have either your manager(s) or any internal staff development programs played in your career growth and development?
A: During my three-and-a-half year stint as an SSC/Sr. SSC, three others and I (top four on the scoreboard) were selected for a pilot study to help with training. It was a challenging time for Jazz, as management could not keep up with training. Six months in this dual role generated positive results, and my job as Field Training Specialist (FTS) evolved from the study. The transition to FTS full time was a natural fit, and I remained in that role for 18 months.
Q: Please describe how one or more of Jazz’s Core Values are embodied by your role here.
A: I think often of “Pursuit of Excellence."In any role that I have, I strive to do the best that I possibly can, always with a larger view toward “How can I do better?"
Q: What advice would you offer to fellow Jazzicians who are looking to grow in their careers?
A: Pursue Excellence…Get curious about YOU, think about what your strengths are. Say them out loud, preferably to your manager and move forward.
Q: Fill in the blank "My favorite quotation is": ...
A: "He who knows others is wise but he who knows himself is enlightened." Quote from The Way of LAO-Tzu.
Q: “Is there anything else you’d like your colleagues to know?
A: This is the BEST place I have ever worked!

Mali Einen is Senior Manager for Patient Support Services, Program Strategy and Management in the Palo Alto office. She came to Jazz from the Stanford Sleep Center, where she had been a Clinical Research Coordinator and a participating author on more than 20 peer-reviewed narcolepsy research papers. Mali also has narcolepsy, and has provided the Sleep Business Unit with a unique perspective about the disease state and the patient experience. Let's find out a little bit more about Mali:
How long have you been with Jazz? What is your current position?
I have been employed by Jazz for a little over two years, but have actually been partnering with the company since Xyrem was first purchased by Jazz from Orphan Medical! I was diagnosed with narcolepsy in 1984, and was the first patient enrolled in the very first clinical trial for Xyrem® (sodium oxybate) before Xyrem even had a name. Because of the profound results I experienced with the medication, I advocated for narcolepsy patients and Xyrem, appearing before several U.S. Food and Drug Administration and congressional hearings in the 1990's. I also served as one of the first patient speakers to provide a testimonial at the National Sales Meeting, and have been featured in core sales training classes for the Sleep Business Unit.
I was initially hired as Manager of Patient Support Services and Advocacy for the Sleep Business Unit, and I supervised the patient mentor program along with other various projects. Today, I am Senior Manager, Patient Support Services, Program Strategy and Management for both the Sleep and Pain Business Units. I am responsible for the Pain Business Unit Patient Support Services and work on several Sleep Business Unit programs/projects. I split my time equally between the two divisions, which has been challenging, yet fun! I originally thought my position would be very similar to the one I had at Stanford, directly advocating for patients and HCP offices but I quickly learned my role here at Jazz would be very different from my expectations. However, every new responsibility has afforded me the opportunity to learn new things and grow professionally. Right now, I am especially excited about developing caregiver mentors for the upcoming launch of the pediatric indication for Xyrem.
What do you like best about your current job? Why?
Although my job is different from my expectations before joining Jazz, I do feel that I am making a difference in patient's lives through providing the best, comprehensive patient support services. I'm proud to work for a company that strives to make their drugs available to all patients. I love the variety of my responsibilities, learning new things and staying busy—my current position definitely fulfills all of these job requirements!
What does career development mean to you? How has your role/position developed since you first joined the company?
To me, career development means that I am constantly evolving, striving to do my best in new situations, continuously learning, and honing and developing my skills. While my heart and soul (and comfort level), have been in the sleep arena, everything I have encountered by working in the Pain Business Unit has provided a foundation for me to stretch myself professionally, strengthen my abilities, and gain a better understanding of the pharmaceutical industry.
Who or what has been the most meaningful contributor to your development? How so?
Jim Trah. I can always depend on him for support, advice, and guidance. I feel that he truly believes in me, and he has given me the freedom to define expectations and learn as I go. His effective and dynamic leadership has elevated my confidence and positively impacted my career growth and development.
What role has/have either your manager(s) or any internal staff development programs played in your career growth and development?
I took two courses, each including both webinar and classroom training, that I found were very helpful. Brody Presentation Training was a personally tailored program designed to develop and strengthen presentation skills. The Leading Effective Meetings course centered around preparing and planning for meetings, setting goals and actions, dealing with different personality styles, and addressing challenges. I liked that one so much that I took it twice!!
Please describe how one or more of Jazz's Core Values are embodied by your role here.
Passion, innovation, and collaboration are the first three values that come to mind when I think about my role at Jazz. Everyone I work with embodies these attributes in their efforts to always put the patients first, and I am inspired to be a better person every day. I received a booklet on Jazz's Core Values on my first day of work, and I feel that it serves as an invaluable road map for our interactions at Jazz as well as life in general -- I even asked for a second booklet to give to my daughter.
Complete the following sentence: "My personal mantra is…":
Say "YES" to everything!! By doing this, I've had the opportunity to be involved in many wonderful things both inside and outside of Jazz.
Fill in the blank: "When I am not at work, my favorite pastime is…"
Gardening. I find it very therapeutic to spend hours in the yard either thinking about nothing and/or thinking about everything. In fact, my colleagues might be surprised to know that I bring home the used coffee grounds from the office to add to my compost. Coffee gives my garden as much of a pick me up as it does for my fellow Jazzicians--AND it saves the landfill!

Julia Daverne, a Specialty Sales Consultant for the Sleep Business Unit in the Washington, DC Metro Area, joined Jazz in October 2007. She started her sales career in New York, where she worked first for Honeywell Inc. on Long Island, then Rhone-Poulenc Rorer (RPR), in Brooklyn. Later, she worked for Astra Merck (AstraZeneca), Alza Pharmaceuticals, Johnson & Johnson, EMD Serono, Inc., and Astellas Pharma.

Since joining Jazz, it has been important to Julia that she contribute to the organization beyond her sales responsibilities. As such, she has taken on a variety of regional roles to support her team: at various times she has participated on the marketing advisory council and served as a compliance liaison. Currently, she is a member of the Diversity & Inclusion Delegation, focusing on talent and acquisition. She also has been involved with CARS, working with Global Employee Engagement and Communication to interview members of the Global Communications Forum, gathering feedback on ways to improve JazzNet. Given Julia’s enjoyment of writing, she later embraced the opportunity to help launch the first series of Career Development Stories (Spotlights) featured on JazzNet. “It was such a great learning experience to interview Patricia Moore and Matteo Mazzola and to develop their stories,” Julia says. "From speaking with both of them I learned how taking on new challenges can lead to exciting career development opportunities. The experience really demonstrated how supportive Jazz is, and how important that support is as an element of success."

Julia is originally from Savannah, Georgia and now resides in Bowie, MD. She earned her B.B.A. in Marketing from Howard University in Washington, DC. She is the proud mother of one son, a high school senior who will be entering college this year. When Julia has an opportunity to switch hats and slow down her pace, she loves to write poetry. In the spirit of poetry and the power of words, she shares this quote from the writer James Baldwin: “Not everything that is faced can be changed, but nothing can be changed until it is faced.” We all have an opportunity to impact change, making a difference for many.

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