Brief Description:

Responsible for managing international supply chain logistics for Jazz products in compliance with applicable GDP and other regulations.

Key responsibilities:

• Developing and leading supply chain logistics strategies to meet current and future business needs

• Identify, lead and contribute to supply chain logistics projects including network development, shipping route design and validation/qualification, temperature controlled logistics, international affiliate introduction, new product introduction etc

• Identifying, contributing to and leading projects with other functions (such as Tech Ops, Quality, Regulatory, Finance, Commercial etc) as required to achieve supply chain logistics objectives

• Ensuring timely supply and distribution of compliant product to patients and achieving supply chain business objectives as required

• Monitoring, reporting and managing supply chain logistics partner performance, including developing improvement plans where necessary

• Managing relationships with supply chain logistics and distribution partners through regular, structured communication processes including face to face meetings as required

• Managing logistics operations staff if required

• Monitoring and recording, using appropriate systems, shipments of intermediate and finished products. Ensure accuracy of this information to assist with supply chain decision making.

• Ensures international trade activities adhere to domestic and international regulations, minimizing risks and costs.

• Working closely with commercial and other functions to obtain and interpret demand forecasts in order to manage positioning of product throughout the distribution supply chain

• Maintaining compliance with GDP, trade, financial, customs and other requirements to ensure patient supply and meet business objectives

Essential Functions/Responsibilities:

Management of logistics providers (freight forwarders, Third-Party Logistics (3PL), customs brokers)

• Work closely with logistics providers to ensure product availability and logistics efficiency

• Provide management and oversight of logistics providers

• Producing consolidated monthly performance reports to monitor logistics performance

• Coordinate and lead performance review meetings with logistic providers to ensure excellent distribution services to meet the needs of Jazz and our patients

• Act as a reference point for the logistics providers and manage the day-to day relationship.

• Monitor logistics KPIs and performance metrics, provide feedback on logistics providers’ performance and escalate issues as required.    

• Identify and lead continuous improvements at logistics providers to ensure a smooth collaboration to meet patients’ needs.

• Manage and follow-up quality issues and incidents with quality, actively participate to Corrective and Preventive Action Plans as needed. 

Additional Business Support

• Support other members of the logistics team as needed

• Provide support and assistance to the broader Global Supply Chain

• Support and provide backup to other Regions’ Customer Service colleagues as required.

• Compliance with company approval and compliance processes.

• Support pre commercial teams (Clinical, Development) and any other functions that require to move goods and materials internationally.

• Some international travel will be required

People

• Will work within a global organization including team members in other countries

• Work collaboratively with Jazz colleagues, partners, customers and suppliers globally

Required Knowledge, Skills, and Abilities

Candidates will need the following attributes and experience:

• Good knowledge of GDP practices and requirements

• Understanding of import and export procedures and required documentation

• Previous experience of temperature-controlled shipments across Air, Ocean and Truck modes

• Experience working in a pharmaceutical environment

• Strong interpersonal and communication skills

• Comfortable communicating to internal and external stakeholders of all levels

• Good Analysis skills to evaluate multi-factor situations and work on problem resolution

• Experience identifying and delivering continuous improvement initiatives

• Respect and share the values of Jazz Pharmaceuticals

• Ability to work with a cross-functional and multi-cultural Teams

• Ability to work well and deliver under pressure

• Highly motivated, enthusiastic and customers and patients oriented/focus

• Proficient with MS Office and SAP

• Excellent spoken/written English skills are essential

Required/Preferred Education

• Degree in business management, logistics or a related discipline

• Strong understanding of and experience in international pharmaceutical supply chain logistics including customs, regulatory, temperature controlled products

• Jazz management competencies (technical, planning, communication, interpersonal, leading, judgment skills)