We innovate to transform the lives of patients and their families: At Jazz our vision is to foster a great place to work dedicated to championing patients globally by discovering, developing, and commercialising life-changing medicines. The MSL at Jazz is a field-based therapeutic area specialist with advanced scientific and/or medical training who thrives on interacting with HCPs and associated professionals in their work setting, sharing relevant information with them and is always curious to continue learning and broadly explore their assigned Jazz therapy and disease areas. As an individual you are driven, use your own initiative and collaborate with colleagues. You are passionate about the work you do at Jazz and the current and future potential to deliver patient benefits.

This MSL role will be offered on a full time, fixed term contract basis, initially for one year only covering South West and Central England and Wales.

The MSL role is predominantly external facing and the main focus is to support education, research and scientific exchange of complex scientific information relevant to the disease area of Oncology (Solid Tumour and Haematology) through developing and maintaining professional relationships as scientific peers and resources within the local healthcare community with the purpose of advancing patient care.

MSLs are expected to establish productive collaborations with a variety of external stakeholders in the scientific and clinical community (e.g., medical practitioners, academic researchers, professional societies and organizations) and the patient care pathway (e.g., patient and caregiver groups, patient advocacy groups and payers). These interactions may be delivered through proactive or reactive engagement and always with consideration of maintaining high industry Code compliance standards. When building collaborations, face to face (F2F) meetings are recommended and hybrid working with remote meetings are also useful in some circumstances.

The MSL will maintain a close working relationship with internal cross-functional colleagues to facilitate information sharing, collaboration and coordination for efficient and informed field level territory/key account planning and execution in alignment with medical and commercial strategies including key account patient-centric goals.

The MSL role at Jazz is a non-promotional role with activities aligned to the regional and local medical strategy. MSL performance is not associated or assessed with sales performance.

The MSL is responsible to execute their activities in accordance with regulatory and legal frameworks including, but not limited to GCP, ABPI, IPHA, MHRA, as well as following all assigned Jazz Pharmaceuticals Policies, Standard operating procedures, Work Instructions, Healthcare Compliance procedures and local medical management direction.

Essential Functions

External interactions with HCPs and allied Health professionals

• Identifies on-territory HCPs and allied Healthcare professionals in the Disease Area; developing and maintaining collaborative relationships relevant to engage in scientific exchange activities.

• Proactively and reactively engage with HCPs through meaningful Scientific Exchange on the development and use of our medicines throughout the product lifecycle, to understand the management of disease (including current and future potential treatments, where appropriate) and through scientific opportunities e.g., research, audit, advisory roles, educational opportunities.

• Spending time with HCPs, listening and observing the challenges faced in the assigned therapy area to understand their needs and create actionable medical insights.

Positions self as Scientific Expert  

• Engage in ongoing self-learning of assigned disease area(s) and JP product(s), evolving medical landscape including physician and patient needs, current and emerging treatment pathways, and research needs

• Becomes recognized as the ‘go to’ person to answer questions from HCPs, communicating salient facts in a clear, factual and non-promotional manner.

• Provides expert input into medical education content, both for the purpose of external education and if needed to support medical information enquiries.

• Provides medical support in UK and International Congress, which may include lead, design and delivery of medical function activities, and working with commercial colleagues within the appropriate frameworks.

Internal functional collaboration with colleagues

• Share best practices with local and regional medical team

• Work collaboratively to share timely insights with office medical team (local / regional) and local commercial team (in a compliant way).

• Accountable for engagement with a broad number of internal functions including, to ensure enquiries, project requests, safety reporting are progressed and documented in accordance with SOPs.

• Coordinate on scientific and medical congress planning and attendance, and conduct internal pre- and post-congress briefings on programme content relevant to the cross-functional team

• Engage with ongoing and potential research activities, progress medical grants or IST requests, proposals for RWE, engage with Jazz clinical research teams to provide input for the identification of Clinical trial investigators, support project management of Local studies/ sites and medical/ scientific representative for Site Initiation visits.

• Develop and deliver internal training for medical colleagues and for cross-functional colleagues on disease area and current/ emerging treatments, where this activity has been directed & approved by local medical affairs leadership

Medical Affairs Planning and Plan Execution 

• Participate in developing, implementing and managing annual local medical and brand plans, research strategies, medical communications, launch plans, and materials for field teams

• Participate in country medical project planning and execution, including educational and data generation projects

• Obtain input from the cross-functional team to develop informed Medical Affairs and MSL strategies

• Develop, implement and manage the MSL territory plan aligned with the local Medical Affairs therapeutic area strategy, including HCP-specific MSL engagement objectives aligned with the interests and needs of the HCPs, patients and with local medical plans and projects

• Align with field Commercial colleagues to agree coordinated cross-functional key account activities and projects related to shared patient-centric field goals.

• Report on progress made toward achievement of MSL and Medical Affairs plan goals

Works in a compliant business-enabling way, with patient safety at the core of all activities

• Completes all Jazz Learns and other required training on time.

• Utilises company tools/ software as directed in relation to record keeping and HCP interactions and timely reporting.

• Demonstrates compliance with all requirements in relation to Pharmacovigilance and product complaint reporting.

• Actively maintains knowledge of ABPI/ PMCPA (& IPHA) Codes through case publication awareness, participation in internal company session, and raising questions/ concerns with line manager or internal speak up line.

• Maintains the specific differentiation of the MSL as a non-promotional role and adheres to the defined company standards in relation to activities and information documentation and sharing.

• Behaves with integrity and acts as an ambassador for Jazz Pharmaceuticals following the company mission and values

Role Expectations

• MSL territory (geography) is South West and Central England and Wales, however this can be changed to meet business requirements.

• You will ideally be located on territory or be able to reliably and routinely access your territory within 1 hour of travel.

• The interaction expectations of the MSL will vary based on several factors including, but not limited to, size and travel infrastructure on territory, number of specialist hospital centres, duration in role as an MSL, knowledge of the healthcare system within territory.

• The travel expectation of this role is 70-80%.

• The majority of travel will relate to your on-territory travel, however other travel for business meetings in the UK&I and international business/congress travel may also be required.

• This is a field-based role and the majority of the MSL time will be externally facing.

• MSL onboarding and guidance documents (including e.g. Competency levels, MSL Guidelines/SOP and Core expectations) exist to support the high standards of this role.

• All guidance and expectations of the MSL are designed to meet with the standards of the ABPI Code of Practice (or IPHA if applicable).

Required Knowledge, Skills, and Abilities

• Strong current knowledge of Solid Oncology and HER-2 targeted treatments including clinical trials landscape, NHS structure and patient treatment pathway(s)in the UK.

• A quick learner, able to assimilate and articulate complex data as relevant to audience

• A good listener, with high emotional intelligence, able to explore broad areas of interest and opportunities during HCP interactions.

• Excellent planning and organisation skills

• Confident use of IT equipment (with contingency planning), for delivery of F2F in person and F2F remote interactions.

• Clear, structured communication and presentation skills

• Engages actively with company IT systems, reporting tools and collaborative working tools to ensure compliant reporting, excellent record-keeping and information sharing

• Curious and future facing, wanting to learn more, brings innovation and continuous improvement to the team

• Strong inter-personal skills, seeking internal collaboration and teamwork

• Demonstrates motivation and takes accountability for own self-learning, development, and performance.

• Excellent command of spoken and written English

Required/Preferred Education and Licenses

• Medicine, Pharmacy or Nursing Degree

• Scientific Graduate with a higher qualification relevant to Oncology e.g., PhD, Pharm D, MSc

• Experience of working in the NHS within Solid Oncology/ Haem -Onc therapeutic areas - preferred.

• ABPI Code trained-preferred

• Experience as an expert speaker or as a trainer

• Experience/ knowledge of clinical trials operations - preferred

Description of Physical Demands

• Frequent travel between meeting sites.

• Frequently operating a computer, printer, telephone and other similar office machinery.

Description of Work Environment

• Frequent interactions with external contacts in their office environment with little exposure to excessive noise, dust, fumes, vibrations and temperature changes.

• Frequent computer laptop or tablet use, not usually at a workstation.

• Responsibilities may require a work schedule that may include working outside of “normal” work hours, in order to meet business demands.

• Frequent public contact requiring appropriate business apparel.