How We Work - The Global Capability Product Operating Model:

At Jazz, we operate using a modern Global Capability Product Operating Model to shape, deliver, and evolve our digital capabilities. Cross-functional, empowered Global Capability teams own outcomes—not just outputs—and work from clear capability visions, strategies, and measurable goals. We prioritize user problems, validate solutions through experimentation and data, and iterate quickly to create real value for our users and the business. As part of this model, you’ll collaborate closely with development, design, and stakeholders across the organization, using discovery and delivery practices to ensure we’re building the right things, in the right way, at the right time.

To power this ambition with both speed and scale, we are embracing a new capability-oriented operating model, allowing business and technology teams to partner side by side in building, advancing, and delivering global capabilities across our enterprise. Cross-functional, empowered Global Capability teams own outcomes—not just outputs—and work from clear capability visions, strategies, and measurable goals. We prioritize user problems, validate solutions through experimentation and data, and iterate quickly to create real value for our users and the business. As part of this model, you’ll collaborate closely with users, stakeholders, and technical teams across the organization, using discovery and delivery practices to ensure we’re building the right things, in the right way, at the right time.

The Tech Lead, Content Infrastructure & MLR, provides hands-on technical leadership and architectural guidance for the Content Infrastructure & MLR Global Capability team within the Content Development & Deployment team. Reporting to the Content Development & Deployment Technical Suite Lead, this role works in close partnership with the Global Capability Owner to shape technical direction and ensure capability priorities translate into clear, executable plans. From there, the Tech Lead works alongside development teams and vendor partners to design, build and deliver scalable, secure, and compliant solutions.

The Content Infrastructure & MLR team owns and scales enterprise content platforms and centralized MLR workflows that enable compliant content creation, review, and distribution across digital and field channels. As the Tech Lead, this role is a hands-on contributor and technical leader, directly involved in designing, building, and delivering solutions for enterprise content platforms (e.g., Veeva PromoMats, MedComm Vault) and MLR workflow systems (e.g., MLR Accelerator) alongside the development team, bringing technical depth and leadership to every stage of the work.

Key Responsibilities:

Strategy & Technical Roadmap Development

• Partner closely with the Content Infrastructure & MLR Global Capability Owner to design solutions that solve business problems, providing technical insight on what the technology can and cannot do, effort levels, and tradeoffs.

• Collaborate with the Content Development & Deployment Technical Suite Lead and Architects to translate capability roadmaps into scalable technology architectures and development plans while assessing feasibility, constraints, dependencies, and risks.

• Convert complex business requirements into clear technical specifications and executable technical work tasks.

Solution Architecture & Technical Delivery

• Lead the technical team and drive work plans, building, configuration, and integration of software aligned to business needs and technology standards, including:

• Veeva PromoMats, enterprise digital asset and content management platform supporting storage, metadata, lifecycle management, and compliant content distribution.

• MedComm Vault, medical content management platform enabling compliant content review, approval, and governance of regulated content.

• MLR Accelerator, AI-enabled MLR workflow system supporting review, approval, and governance of promotional and medical content.

• Translate technical requirements into well‑defined work for the development team, lead agile ceremonies, and ensure disciplined execution of the capability roadmap, taking ownership of complex technical challenges end to end.

• Guide development teams in integrating content platforms with upstream and downstream systems (e.g., CRM, web, analytics platforms).

• Ensure solutions meet compliance, auditability, and regulatory requirements for medical and promotional content workflows.

• Drive standardization and scalability of content and MLR workflows across brands and markets.

• Support automation and optimization of MLR processes to improve cycle times and user experience.

Cross-Functional Technical Leadership

• Partner with business, IT security, and vendor teams to ensure the Content Infrastructure & MLR team technical solutions adhere to organizational standards, security policies, and regulatory requirements.

• Organize and direct vendor partners to execute technical work, ensuring alignment with capability priorities, delivery timelines, and enterprise standards.

• Partner with the Technical Suite Lead, Content Development & Deployment, to escalate and resolve complex technical challenges that span across Global Capability teams.

• Mentor and guide software engineers and developers, elevating the team's overall technical capability.

• Lead cross-team problem solving and resolution of technical challenges within the Global Capability team.

Required Knowledge, Skills, and Abilities

Technical Skills

• Deep understanding of enterprise software architecture, cloud platforms, and modern engineering frameworks.

• Experience designing scalable, secure, and compliant technology solutions within complex enterprise environments.

• Strong knowledge of system integration patterns, APIs, and data architecture across enterprise content platforms and MLR workflow systems.

• Experience designing and integrating enterprise digital platforms and technology solutions such as Veeva PromoMats, MedComm Vault, and MLR workflow solutions (e.g., MLR Accelerator).

• Understanding of security, compliance, and regulatory requirements relevant to enterprise content management and MLR review workflows.

• Demonstrates strong hands-on technical delivery capabilities, effectively translating business requirements into technical specifications and guiding development teams and vendor partners to deliver high-quality solutions.

• Experience working within Agile product development teams and product operating models.

Business Skills

• Ability to translate business requirements and capability strategies into scalable technical plans.

• Strong collaboration skills across capability, engineering, architecture, and business stakeholders.

• Experience working in complex, matrixed organizations with multiple technology and Global Capability teams.

• Strong problem-solving skills and ability to guide technical decision-making in ambiguous environments.

• Excellent communication skills with the ability to explain complex technical concepts to non-technical stakeholders.

• Ability to balance technical innovation with operational reliability and enterprise governance.

Required/Preferred Education and Licenses

Qualifications:

• Bachelor's degree in computer science, engineering, information systems, or related technical field.

• 7+ years of experience after Bachelor's degree (or 5+ years of experience after Master's degree) in software engineering, technical architecture, or enterprise platform development.

• 2+ years of experience as a Tech Lead, or similar role involving hands-on technical leadership of a development team.

• Demonstrated experience designing and delivering enterprise-scale digital platforms such as enterprise content platforms (e.g., Veeva PromoMats, MedComm Vault) and MLR workflow systems.

• Experience working within complex, matrixed organizations with multiple technology and product teams.

• Proven ability to mentor and guide developers and vendor partners to deliver high-quality solutions.

Preferred / Additional Qualifications:

• Experience in pharmaceutical or healthcare industries preferred.

• Experience partnering with enterprise platform teams or Global Capability teams supporting digital and operational capabilities.

• Experience working in rare disease or specialty brands, with strong understanding of unique stakeholder dynamics.

Working Requirements:

· 10-20% travel will be required.

Jazz Expected Behaviors

• Demonstrates ownership and accountability, taking responsibility for outcomes and driving work forward with urgency, clarity, and a focus on impact.

• Leads with curiosity and a Growth Mindset, actively exploring user needs, emerging technologies, and new ways of working to elevate capability and innovation.

• Embraces change as a learning opportunity, adapting quickly, modeling resilience, and helping others navigate dynamic environments.

• Acts with a One Jazz mindset, prioritizing enterprise value, breaking down silos, and building strong, trust-based partnerships across teams.

• Delivers high performance results, setting ambitious goals, challenging assumptions, and consistently driving measurable business impact.

• Models inclusive, collaborative leadership, creating space for diverse perspectives and empowering others to contribute their best work.

• Invest in continuous learning, developing personal skills while coaching and elevating the capabilities of colleagues and cross functional partners.

• Navigates ambiguity with confidence, using sound judgment, data, and user insights to make informed decisions even when information is incomplete.

• Communicates with clarity and influence, simplifying complexity, aligning stakeholders, and ensuring shared understanding of priorities and outcomes.

#LI-SP1

#LI-Remote