At Jazz, we are reimagining how we design and deliver more precise customer experiences, enabled by new technologies, modern ways of working, and high performing team behaviors. Through this work, we enable teams to better understand patients, caregivers, and HCPs, anticipate their needs across the enterprise, deliver timely and personalized engagement, and orchestrate seamless, end-to-end experiences as One Jazz.

The Manager, Advanced Analytics, is responsible for supporting the execution of the Advanced Analytics work within the Advanced Analytics & Optimization team. This role reports to the Advanced Analytics & Optimization Team Lead and focuses on delivering work that translates advanced analytics into actionable performance insights to optimize omnichannel investment decisions and drive measurable commercial impact.

Essential Functions/Responsibilities

Key Responsibilities:

Delivery Excellence

· Build and maintain core analytical models (e.g., segmentation, propensity, channel attribution) that support standardized omnichannel performance measurement and decision support.

· Apply guidance, templates, and feedback to deliver work to standard and meet defined expectations for quality and consistency.

· Apply learnings from retrospectives, metrics, and feedback to improve analytic accuracy and insight quality.

· Monitor progress and quality of assigned analytics work, raising risks, issues, or improvement opportunities to the team lead in a timely manner.

· Support the delivery of recurring analytics by transitioning analyses into scalable, reusable capabilities and pipelines.

Collaboration

· Partner closely with the Advanced Analytics & Optimization leadership, cross-functional analytics partners, and cross-functional stakeholders to support effective handoffs, data inputs, and issue resolution.

· Communicate progress, risks, and dependencies clearly within the CX team to support alignment and execution. 

Required Knowledge, Skills, and Abilities

Technical Skills

· Experience in data science methodologies, and AI/ML modeling, including the tools, platforms, and processes such as Gemini, Sagemaker, and AmazonQ.

· Familiarity with data governance, compliance requirements, and operational controls within regulated industries, and their implications for day-to-day execution.

· Ability to translate data into actionable insights across franchises and markets.

· Experience working in Agile environments and capability-based operating models.

Business Skills

· Business Acumen — Ability to understand how value is truly created – financially, operationally, for customers and to use this insight to make decisions that drive meaningful business outcomes.

· Critical Thinking - Ability to assess a range of inputs objectively, challenge assumptions with curiosity, and generate sound, forward-looking judgments that improve decisions.

· Problem Solving - Ability to break down complexity, identify root causes, and experiment with solutions using an adaptive, learning-oriented approach.

· Adoption — Ability to quickly embrace new tools, new WoW, and behaviors applying with confidence and practical improvement.

· Continuous Improvement — Ability to regularly improve processes/capabilities through reflection and iteration, generates new options and approaches when constraints exist, growth mindset, challenges status quo.

Required/Preferred Education and Licenses

Qualifications:

· Bachelor's degree in business, healthcare, technology, or related field.

· 5+ years of experience in advanced analytics, data science, machine learning, or AI/ML modeling within commercial or marketing analytics functions

Preferred / Additional Qualifications:

· Advanced degree (MBA or relevant graduate degree) preferred.

· Experience in pharmaceutical and healthcare industries preferred.

· Experience working in rare disease or specialty brands, with strong understanding of unique stakeholder dynamics.

Working Requirements:

· 20 to 30% travel will be required.

Jazz Expected Behaviors

· Demonstrates ownership and accountability, taking responsibility for outcomes and driving work forward with urgency, clarity, and a focus on impact.

· Leads with curiosity and a Growth Mindset, actively exploring user needs, emerging technologies, and new ways of working to elevate capability and innovation.

· Embraces change as a learning opportunity, adapting quickly, modeling resilience, and helping others navigate dynamic environments.

· Acts with a One Jazz mindset, prioritizing global value, breaking down silos, and building strong, trust-based partnerships across teams.

· Delivers high performance results, setting ambitious goals, challenging assumptions, and consistently driving measurable business impact.

· Models inclusive, collaborative leadership, creating space for diverse perspectives and empowering others to contribute their best work.

· Invest in continuous learning, developing personal skills while coaching and elevating the capabilities of colleagues and cross functional partners.

· Navigates ambiguity with confidence, using sound judgment, data, and user insights to make informed decisions even when information is incomplete.

· Communicates with clarity and influence, simplifying complexity, aligning stakeholders, and ensuring shared understanding of priorities and outcomes.